Pulled from six years of support mail and kept in the order they arrive. If yours is missing, write in and it will probably land on this page.
In the folder you picked, as ordinary Markdown files with an .md extension. One note is one file. Attachments sit in a sibling folder named files. The search index lives in a hidden folder that is safe to delete, because it rebuilds on the next launch.
None of that layout is proprietary. Open the folder in any text editor and you are looking at everything Fjordnote knows.
Sync stops when the paid period closes. The editor does not. Fjordnote drops back to the free Local tier, the folder keeps working exactly as before, and no note is deleted, degraded or hidden behind a banner.
Server snapshots are held for 90 days after the last payment, then removed. On-disk history is untouched by any of this.
Yes, and plenty of people do that instead of paying. Point Fjordnote at a folder inside whichever service you already run. The app watches for outside changes and reloads a note it did not write.
One caveat: do not run Fjordnote sync and a file-syncing service over the same folder. Two writers on one folder is how conflicts get made.
The studio's test corpus is 40,000 notes and roughly 1.2 GB of attachments. Search still returns inside 40 ms on a laptop from 2019. The practical ceiling is disk, not index.
Ciphertext, file sizes, and the upload time of each file. That is the complete list. Titles, tags, folder names and note bodies encrypt on your machine first, under a key derived from your passphrase.
Fjordnote cannot read a note, cannot search an archive on your behalf, and cannot recover anything once a passphrase is gone. All three follow from one decision.
The local folder is fine. Notes are never encrypted at rest on your own disk, only in transit and on the server. Set a new passphrase on a device that still holds the notes and re-upload. The old ciphertext is discarded.
If every device is gone and only the server copy remains, recovery is impossible for anyone. Better stated on this page than in a reply three days later.
Rented hardware in a Helsinki facility, with encrypted off-site backups in Stockholm. Both sit inside the EU. The sync endpoint uses no content delivery network, so no third party sits in the path.
No. No analytics SDK, no crash reporter, no launch ping, and no telemetry switch in settings, because there is nothing to switch. Fjordnote learns what broke when somebody writes in. That is slower, and it suits the studio.
The free Local tier is the whole editor, forever, so most people never need one. To test sync specifically, ask on the contact page and the studio turns it on for 30 days without taking a card.
Every desktop version Fjordnote ever ships, plus eight years of sync from the purchase date. After that the app keeps running and sync becomes a normal subscription. The license transfers once, and many have gone to a family member.
Full tiers sit on the pricing page.
Within 30 days, for any reason or none. Reply to the invoice and the money returns to the card it came from, usually the same day. No explanation is required, though volunteered ones get read closely.
Yes. Every payment produces a PDF carrying your company name, address, VAT number and the studio's Estonian registration details, plus a purchase-order reference when you add one at checkout. EU businesses with a valid VAT number are reverse charged.
No. Fjordnote is single-player and stays that way. Collaboration means presence, permissions, comment threads and a conflict model. Built honestly, it becomes a different product at a different price.
Not a native one. The web client runs on a phone and decrypts in the tab, which covers reading on a train and adding a line at the store. A native app is the most requested feature and the most declined one, because two people cannot maintain six builds well.
About every six weeks. Each release carries a written changelog, the issues it closes, and a paragraph on anything that broke. Version 3.4 is current. A note saved in 2020, during the first public build, still opens with its tags intact.
A small one. A plugin can add commands to the palette and transform text in the current note. It cannot reach the network, read files outside the folder, or change the editor chrome. That ceiling is deliberate and permanent.
The file format is documented, and the import and export tools ship under a permissive license, so nothing you write is trapped. The app itself is closed, because it pays two salaries. The features page lists what the format supports.
This page was last revised on 12 February 2026.
Two people read the mail and both of them wrote the code. Median reply time is nine hours.